Serving Deaf Patrons in the Library
A two-part webinar series from ALA eLearning taking place on Monday, December 7 and Wednesday, December 9, 2026 at 2:30pm Eastern/1:30pm Central/12:30pm Mountain/11:30am Pacific.
Library services are for everyone, and that includes the Deaf community. In this workshop, Kathy MacMillan, librarian and certified American Sign Language interpreter, guides you in making your library a more welcoming place for patrons who are deaf or hard of hearing. You will gain an understanding of Deaf culture, learn library-related signs, and become prepared to confidently work with interpreters for your programs.










It happens again and again: a speaker is asked to use a microphone, and they say, “Oh, I don’t need it. I have a [teacher/pastor/camp counselor/fill-in-the-blank supposedly loud profession] voice.” (I even had a clergy member at my own parent’s funeral try to pull this!)